Lead intake
Define the structured questions and qualification context needed for follow-up.
Product
A governed workspace for AI receptionist operations.
DoraVoice brings call intake, business knowledge, escalation rules, and operational review into a provisioned tenant product.
Route previewLive-safe mock
1
New caller
2
Qualified
3
Booked
Outcome
Caller context reaches the right workflow.
Appointment intent
Capture scheduling needs and activate calendar connections only after review.
Call review
Review permitted call records inside the authenticated tenant boundary.
Human escalation
Configure conditions and destinations for cases where automation should stop.
Business hours
Set availability and after-hours rules that match the actual operation.
Knowledge governance
Manage approved answers, drafts, corrections, and configuration gaps.
Workflow
From configuration to review
1
Configure
Start with the caller signal and business context.
2
Validate
Apply the routing, validation, and escalation rules.
3
Provision
Send the result into the right workflow or person.
4
Review
Keep the record available for reporting and improvement.
Host-separated access
Marketing, authenticated product, and API traffic have distinct public host policies.
Tenant authorization
Tenant content remains behind membership and role checks, with database isolation as defence in depth.
Permissioned operations
Internal platform routes require existing platform permissions before their navigation renders.
Truthful rollout status
A provider or acquisition path is not presented as live until its production gates are verified.